After you register, our Content team reviews your business information and storefront before your listing can go live.
If you see a banner in your account saying that your storefront is being reviewed, this means your listing is currently under review by our Content team and has not yet been approved for publication. You don't need to take any action unless we're asking you for additional information or changes.
The review can take up to 20 days while we check that your content is complete and suitable for publication.
What should I do while my account is being reviewed?
Make sure your business details are complete and up to date. Add your business description, high-quality photos, and FAQs in the portal.
If we need additional information or clarification, we'll contact you.
Why hasn't my business listing been approved?
If our Content team cannot validate your business, you'll see a notification in your account explaining that your listing could not be activated. We'll also send you an email explaining why your listing was not approved.
Review the feedback and make the necessary changes to your storefront. Pay particular attention to your business description and the quality of your photos, and remember to save your changes.
Your listing must meet our content requirements before it can be approved for publication.
What if my listing is still not live after 20 days?
The review timeframe is an estimate, not a guaranteed publication date. If your listing has not gone live, check your account for a status notification and your email for any feedback from our Content team.