We’re aware that some vendors may be experiencing issues accessing their vendor portal, and may see an “Access Denied” error when trying to access the website.
Our team is investigating the issue and working to restore access as soon as possible.
What should I do if I’m affected?
In the meantime, we recommend clearing your browser cookies for the affected website and trying again.
If you’re still unable to access your vendor portal, please contact our support team and include the following information to help us investigate:
- A screenshot of the error message.
- The website you’re trying to access.
- The browser you’re using (e.g., Chrome, Safari, Firefox or Edge).
We apologise for the inconvenience and appreciate your patience while we work to resolve this issue.