Billing & Payments

How to find and download your invoices

How to upgrade your account

How to Cancel Your Subscription or Stop Automatic Renewal

Why was my business contract cancelled?

How long will it take to process my cancellation request?

How do I change/update my card details?

What features are not available with the Start Pack?

What is the Promo Newsletter included in my contract?

What proof is required for a Year 1 cancellation exception?

How do I know if my payment has been received?

What do I do if my card payment was rejected?

How do I get a refund for a credit balance?

How do I know if my contract has been renewed?

Can I cancel the requested cancellation?

How can I request a change in my contract?

How do I change my payment method?