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  1. Matrimonio.com
  2. Vendor Support & Businesses
  3. Couples - Vendor Support & Businesses
Articles in this section
  • Why is my review waiting for validation?
  • How do I change/update my card details?
  • Can I duplicate a review from one storefront to another?
  • What features are not available with the Start Pack?
  • How can I change my vendor dashboard password?
  • What is the Promo Newsletter included in my contract?
  • How can I remove my company from the portal?
  • Have the changes I requested been made to my storefront?
  • I cannot log into the Hitched APP?
  • Why does a "Real Wedding" keep appearing after having deleted it?
  • See more

How do I know if my payment has been received?

After logging into your Vendor Portal, you can check the status of payments in the 'Invoices' section of your profile.  If you are still not seeing the payment in question, do let us know and we can help you determine the correct payments have been received.

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