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  1. Matrimonio.com
  2. Vendor Support & Businesses
  3. Couples - Vendor Support & Businesses

Couples - Vendor Support & Businesses

  • Why is my review waiting for validation?
  • How do I change/update my card details?
  • Can I duplicate a review from one storefront to another?
  • What features are not available with the Start Pack?
  • How can I change my vendor dashboard password?
  • What is the Promo Newsletter included in my contract?
  • How can I remove my company from the portal?
  • Have the changes I requested been made to my storefront?
  • I cannot log into the Hitched APP?
  • Why does a "Real Wedding" keep appearing after having deleted it?
  • How do I cancel my contract due to business closure?
  • Why was my company removed without prior notice?
  • What are the best ways to improve my storefront?
  • How can I change the name of my company in the portal?
  • How do I know if my payment has been received?
  • What do I do if my card payment was rejected?
  • How do I get a refund for a credit balance?
  • How do I know if my contract has been renewed?
  • Can I cancel the requested cancellation?
  • Why is my account not active?
  • How can I improve the alignment of my photos?
  • What happens to a reported review?
  • How do I edit my photos?
  • How can I request a change in my contract?
  • How can I respond to a review as a Vendor?
  • Why can't I publish links to my website or social networks?
  • Tips to Improve Vendor Response Rate from Lead Inquiries
  • How to Edit and Optimize Your Vendor Storefront
  • How A Vendor Can Manage and Reply to Messages from Couples
  • How to Add Photos and Videos to Your Storefront
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